EMWD uses CIPO to connect project workflows, contractor payment requests, and program reporting—supporting clearer oversight and collaboration across departments.
Modernizing Construction Management at Eastern Municipal Water District
CUSTOMER PROFILE
A CIPO customer since 2019, Eastern Municipal Water District (EMWD) serves nearly one million residents and businesses across a 555-square-mile region in western Riverside County, Southern California. EMWD provides water, wastewater, and recycled water services and is the sixth-largest retail water agency in the state.
CROSS-DEPARTMENTAL
- Capital Improvement Programs
- Developer Projects
- Operations & Maintenance
The Challenge
EMWD’s legacy system struggled to keep pace with the agency’s growing capital programs.
- Unreliable access: Outages disrupted daily work.
- Rigid workflows: Changes required vendor support.
- Slow document reviews: Lengthy turnaround times delayed approvals.
- Limited program visibility: Leadership lacked a clear view across multi-year projects.
EMWD needed a dependable, flexible platform to support agency oversight and long-term program management.
The Solution
EMWD implemented CIPO to bring project workflows, documents, and reporting into one connected platform.
- Centralized project management: Manage changes, reviews, field reports, and pay applications in one place.
- Workflows tailored to EMWD: Give teams relevant dashboards, role-based access, and consistent approval processes.
- Connected systems: Link payment workflows with Workday, scheduling with Primavera, and document archiving with SharePoint.
With CIPO, EMWD brought teams, workflows, and project information together to strengthen oversight and support long-term program management.
THE RESULTS
Faster Approvals
EMWD reduced change order approval times from weeks to hours, helping teams move reviews forward more quickly.
Connected Project Information
EMWD brought previously separate project information into one platform, giving teams a shared view of records and activities.
Clearer Program Oversight
Leadership gained access to dashboards showing performance across multi-year capital programs, supporting more informed decisions.
Stronger Team Collaboration
Managers, inspectors, consultants, and contractors work within shared workflows, improving coordination across departments and project teams.
Connected Payment Reviews
Contractor payment requests follow a structured process connected to Workday, giving EMWD clearer oversight of reviews and approvals.
A Foundation for Growth
EMWD established a connected digital foundation to support ongoing improvements and adapt as the agency’s needs evolve.
What EMWD SAYS
With CIPO, EMWD is able to accelerate our digital transformation through a dependable, user-friendly platform that offers the flexibility to adapt and evolve as new technologies and operational needs emerge.
See How CIPO Could Support Your Agency
Explore how CIPO can connect your project workflows, payment reviews, and reporting in a demo tailored to your team.